Logan Russell

Profile

A proactive and detail-oriented technology professional with a background in hands-on support and a compelling portfolio of self-directed projects. Demonstrating a methodical approach to diagnosing issues down to their root cause and building pragmatic, reliable systems. Driven by a deep curiosity to solve complex technical challenges, particularly in unconventional or resource-constrained environments.

Technical Projects

Debian for WM8505 Netbooks - Creator & Maintainer
  • Develop and maintain a full Debian 13 distribution for obsolete embedded hardware, featuring an automated bash pipeline that manages the entire lifecycle: automated kernel rebasing and building, rootfs bootstrapping, and final disk image creation.
  • Executed a major kernel version rebase (v6.1 to v6.12), isolating the essential hardware-specific patches from a complex Git history and resolving the resulting API and build system conflicts.
  • Added irtt support to cake-autorate, a dynamic traffic shaper for OpenWrt that mitigates bufferbloat, providing a crucial UDP source of One-Way Delay (OWD) data where ICMP Timestamps are blocked.
  • Engineered the integration to adapt irtt's non-daemonized design by implementing a gawk parser within a bash wrapper that ensures reliable process cleanup.
Report Tool (2017) - Sole Developer
  • Developed this full-featured C# WinForms application as an early project, implementing a real-time report queue, syntax-highlighted chat logs, and integrated moderation controls to solve moderator workflow issues.

Experience

Oakland Schools
Technical Support Specialist — Metro Detroit, MI Jul 2022 – Dec 2023 Technical Assistant — Metro Detroit, MI Aug 2021 – Jun 2022 Technical Assistant (via Edustaff) — Metro Detroit, MI Aug 2017 – Dec 2017

Progressed through roles of increasing responsibility, culminating as the primary field technician for five schools; responsible for all district technology, from a large fleet of Windows devices and Chromebooks to classroom infrastructure like Smartboards, A/V systems, and VoIP phones. This hands-on role required close collaboration with fellow specialists to effectively delegate tasks and resolve complex issues, utilizing a full suite of enterprise tools including Active Directory, LAPS, Altiris, Google Admin, and Jira.

Staples
Sales Associate — Metro Detroit, MI Mar 2025 – Present Sales Associate — Metro Detroit, MI Apr 2018 – Apr 2020

Assisted customers with product selection across a wide range of office supplies, managed customer service inquiries, and executed core store operations; the role previously also included on-site screen and battery replacements for iPhones.